At Secura Consultants, we value every aspect of our relationship with you, and nothing could be more important to that relationship than maintaining your trust and confidence. We take our responsibility to protect your personal information very seriously. That is why we would like you to be aware of our policies and procedures for collecting, disclosing, and safeguarding the information that our customers and former customers provide to us.
Secura Consultants collects personal information from the following sources:
- Applications or other forms, such as policies, where we obtain items such as your name, date of birth, medical and financial disclosures, etc.;
- Your transactions with us and your broker who is using our services, such as information used to prepare proposals, to underwrite applications, to make premium payments, etc.;
- Information you or your broker may share with us via telephone, mail or email; and
- Our Internet websites, where we capture items that you or your broker provide when request forms are filled out.
Secura Consultants may combine personal information collected from you with information from other companies, business partners, or third parties in order to improve the quality of our services.
Secura Consultants will not share, sell, or rent your personal information to other individuals or companies except to provide services or products that you have requested, or given us permission to obtain, except in the following circumstances:
- When we provide personal information to trusted parties who work under confidentiality agreements;
- When responding to legal processes, court orders or subpoenas, to defend against legal claims, or to establish our legal rights;
- With affiliates to administer your account.
- We may also share your information with our affiliates about your transactions and experiences with us, such as payment history.
- With your agent, broker, or representative in order to service your account.
- We may also share your information if the law permits or requires sharing.
Secura Consultants may use your personal information to provide you with improved customer service, or to improve the functionality of our service tools. We may also use your information to communicate important technical, administrative, or case-related information to you. In certain cases, Secura Consultants will use your personal information to notify you of products and services, or changes in the services of third-party insurance companies, either via our website or thru emails. In the event you do not wish to receive these communications, you may use the “unsubscribe” link on our emails or email/phone us directly to “opt-out” of our email messages.
Confidentiality and Security
Secura Consultants is committed to protecting the security of your personal information.
Access to your personal information is restricted to only those employees who need it to perform the services required of your account. We have physical, electronic, and procedural safeguards that comply with applicable federal and state regulations to keep your personal information safe. If you decide to end your relationship with your broker or one of the affiliates we represent, or if your account or policy becomes inactive for some other reason, we will continue to treat and safeguard your information as described in this statement.
Any health information collected by us requires you to complete a separate authorization. We will not disclose your health information to anyone without your authorization unless the law permits or requires us to do so.
The accuracy of your information is important to us. You have the right to access and to seek corrections to your information. You also have the right to request a record of any subsequent disclosures of your information.
We use a variety of technologies to prevent unauthorized access, use or disclosure of that information. For example, we use encryption when transmitting sensitive personal information through emails or other forms of electronic communication.
How We Protect Your Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites may permit you to create an account. When you do, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account by using one of the methods listed below under “Contact Information.”
How Long We Retain Your Information
Our Services are not intended for persons under 13 years of age. We do not knowingly collect or maintain personal information from persons under 13 years of age. If we learn that we have collected personal information from persons under 13 through our Services, we will take appropriate steps to delete this information.
If you have any questions, comments, or complaints concerning our privacy practices, or, where required by law, if you would like to submit a request based on a right listed in this Policy, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
Secura Consultants, LLC
6465 Wayzata Blvd, Ste 920
Minneapolis, MN 55426